{"id":1963,"date":"2023-06-11T13:13:23","date_gmt":"2023-06-11T13:13:23","guid":{"rendered":"https:\/\/finddomain.ge\/?page_id=1963"},"modified":"2025-03-06T15:14:30","modified_gmt":"2025-03-06T15:14:30","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.finddomain.ge\/en\/faq\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><div data-vc-full-width=\"true\" data-vc-full-width-init=\"false\" data-vc-stretch-content=\"true\" class=\"vc_row wpb_row vc_row-fluid vc_row-no-padding\"  style=\" \"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"page-header three\">\n    <div class=\"container\">\n      <div class=\"col-md-6 left-padd0 m-bottom2\">\n        <h2 class=\"uppercase font-thin font-white font30 m-bottom1\">Frequently Asked Questions<\/h2>\n        <h4 class=\"font-grey-light font18\"><\/h4>\n      <\/div>\n\t  \n    <\/div>\n  <\/div><\/div><\/div><\/div><\/div><div class=\"vc_row-full-width vc_clearfix\"><\/div><div class=\"vc_row wpb_row vc_row-fluid\"  style=\" padding-top: 50px; \"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><h2 class=\"font-color font30 font-bold uppercase m-bottom1\">Frequently Asked Questions<\/h2><div class=\"vc_empty_space\"   style=\"height: 1px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><div class=\"m-top3\">\n          <div aria-multiselectable=\"true\" role=\"tablist\" id=\"accordion20\" class=\"panel-group collaps collaps-style-2\"><div class=\"panel panel-default\">\n              <div id=\"heading201\" role=\"tab\" class=\"panel-heading\">\n                <h4 class=\"panel-title uppercase\"> <a aria-expanded=\"true\" aria-controls=\"collapse201\" href=\"#collapse201\" data-parent=\"#accordion20\" data-toggle=\"collapse\" role=\"button\" >What is a domain transfer?<\/a> <\/h4>\n              <\/div>\n              <div style=\"\" aria-expanded=\"true\" aria-labelledby=\"heading201\" role=\"tabpanel\" class=\"panel-collapse collapse in\" id=\"collapse201\">\n                <div class=\"panel-body\">\n                  <p>A domain transfer is the process of moving a domain from one registrar's website to another. Transferring a domain is free, but you will pay a fee to renew it for another year.<\/p>\n                <\/div>\n              <\/div>\n            <\/div><div class=\"panel panel-default\">\n              <div id=\"heading202\" role=\"tab\" class=\"panel-heading\">\n                <h4 class=\"panel-title uppercase\"> <a aria-expanded=\"false\" aria-controls=\"collapse202\" href=\"#collapse202\" data-parent=\"#accordion20\" data-toggle=\"collapse\" role=\"button\" class=\"collapsed\">How do I pay for a domain or hosting?<\/a> <\/h4>\n              <\/div>\n              <div style=\"height: 0px;\" aria-expanded=\"false\" aria-labelledby=\"heading202\" role=\"tabpanel\" class=\"panel-collapse collapse\" id=\"collapse202\">\n                <div class=\"panel-body\">\n                  <p>You can pay for a domain, hosting, or other services using Visa and Mastercard cards or via an automatically generated invoice from any bank account, as well as from Pay-Box machines, pay as for legal entities. When making a payment, be sure to indicate the invoice number in the description.<\/p>\n<p>Our bank details:<\/p>\n<p>Internet Services LLC<br \/>\nId code: 406237763<\/p>\n<p>Bank: JSC TBC Bank<br \/>\nBank account: GE38TB7224136020100010<br \/>\nBank code: TBCBGE22<\/p>\n<p>Bank: JSC Bank of Georgia<br \/>\nBank account:  GE46BG0000000101367892<br \/>\nBank code: BAGAGE22<\/p>\n                <\/div>\n              <\/div>\n            <\/div><div class=\"panel panel-default\">\n              <div id=\"heading203\" role=\"tab\" class=\"panel-heading\">\n                <h4 class=\"panel-title uppercase\"> <a aria-expanded=\"false\" aria-controls=\"collapse203\" href=\"#collapse203\" data-parent=\"#accordion20\" data-toggle=\"collapse\" role=\"button\" class=\"collapsed\">What happens if the domain fee payment is late?<\/a> <\/h4>\n              <\/div>\n              <div style=\"height: 0px;\" aria-expanded=\"false\" aria-labelledby=\"heading203\" role=\"tabpanel\" class=\"panel-collapse collapse\" id=\"collapse203\">\n                <div class=\"panel-body\">\n                  <p>- The .GE zone domain fee must be paid before its expiration. 1 month before, our system starts sending reminder emails to your registered email. As soon as the payment deadline passes, the domain is deactivated for 30 days and blocked. It is also possible to pay and activate the domain during this period. If payment is still not made within these 30 days, the domain is canceled and put up for resale. Its new buyer becomes the full owner of the domain and the old owner loses all rights.<\/p>\n<p>- As for the rules for overdue international domains (.com, .org. .net .biz and others), they are more or less the same, although there are different deadlines after the domain is deactivated and there is a penalty mechanism. Therefore, always try to pay the domain fee on time. If the domain is important to you, pay for several years in advance.<\/p>\n                <\/div>\n              <\/div>\n            <\/div><div class=\"panel panel-default\">\n              <div id=\"heading204\" role=\"tab\" class=\"panel-heading\">\n                <h4 class=\"panel-title uppercase\"> <a aria-expanded=\"false\" aria-controls=\"collapse204\" href=\"#collapse204\" data-parent=\"#accordion20\" data-toggle=\"collapse\" role=\"button\" class=\"collapsed\">How long will it take for the domain | hosting to be activated?<\/a> <\/h4>\n              <\/div>\n              <div style=\"height: 0px;\" aria-expanded=\"false\" aria-labelledby=\"heading204\" role=\"tabpanel\" class=\"panel-collapse collapse\" id=\"collapse204\">\n                <div class=\"panel-body\">\n                  <p>Domain or hosting activation occurs instantly upon confirmation of payment. If payment is made by plastic card, activation occurs immediately upon payment, however, when making a bank transfer, payment is confirmed after a certain period of time, so in such a case, domain or hosting activation will occur immediately upon confirmation of our invoice for payment, at most by the end of the business day, if payment has been confirmed.<\/p>\n                <\/div>\n              <\/div>\n            <\/div><div class=\"panel panel-default\">\n              <div id=\"heading205\" role=\"tab\" class=\"panel-heading\">\n                <h4 class=\"panel-title uppercase\"> <a aria-expanded=\"false\" aria-controls=\"collapse205\" href=\"#collapse205\" data-parent=\"#accordion20\" data-toggle=\"collapse\" role=\"button\" class=\"collapsed\">How do I transfer a domain to another owner?<\/a> <\/h4>\n              <\/div>\n              <div style=\"height: 0px;\" aria-expanded=\"false\" aria-labelledby=\"heading205\" role=\"tabpanel\" class=\"panel-collapse collapse\" id=\"collapse205\">\n                <div class=\"panel-body\">\n                  <p>Domain ownership is recorded in domain records (owner record, domain administrator record). These records are filled in by the registrant when purchasing a domain. These fields can always be changed from the registrant's ``account`` and this is sufficient to change domain ownership | More:  https:\/\/billing.finddomain.ge\/index.php\/knowledgebase\/46\/--.html<\/p>\n<p>The domain transfer process does not explicitly change ownership, as the relevant ownership fields remain the same. Only the website and\/or registrant account changes during the transfer. Changing the account can be done on the same registrar's website, and it is not necessary to transfer it to another registrar. If you have purchased a domain on our portal and want to transfer it to someone else with full ownership rights, you can transfer the domain to someone else's account and have the legal records changed there by them. To do this, you can write to our system - in your admin, menu ``Support``: specify the domain to be transferred and whose account you want to transfer it to: e-mail, name, company. This user must also write to us in the same way from his account, so that the agreed domain: .... is transferred to his account. Based on these letters, our service will transfer the domain to the new account. After that, the new user will have access to the legal records of the domain.<\/p>\n                <\/div>\n              <\/div>\n            <\/div><div class=\"panel panel-default\">\n              <div id=\"heading206\" role=\"tab\" class=\"panel-heading\">\n                <h4 class=\"panel-title uppercase\"> <a aria-expanded=\"false\" aria-controls=\"collapse206\" href=\"#collapse206\" data-parent=\"#accordion20\" data-toggle=\"collapse\" role=\"button\" class=\"collapsed\">How do I change the domain's NS records?<\/a> <\/h4>\n              <\/div>\n              <div style=\"height: 0px;\" aria-expanded=\"false\" aria-labelledby=\"heading206\" role=\"tabpanel\" class=\"panel-collapse collapse\" id=\"collapse206\">\n                <div class=\"panel-body\">\n                  <p>For a detailed description of this procedure, see our knowledge base: https:\/\/www.finddomain.ge\/index.php\/knowledgebase\/12\/---NS-.html<\/p>\n                <\/div>\n              <\/div>\n            <\/div><div class=\"panel panel-default\">\n              <div id=\"heading207\" role=\"tab\" class=\"panel-heading\">\n                <h4 class=\"panel-title uppercase\"> <a aria-expanded=\"false\" aria-controls=\"collapse207\" href=\"#collapse207\" data-parent=\"#accordion20\" data-toggle=\"collapse\" role=\"button\" class=\"collapsed\">How to request help from the site administration<\/a> <\/h4>\n              <\/div>\n              <div style=\"height: 0px;\" aria-expanded=\"false\" aria-labelledby=\"heading207\" role=\"tabpanel\" class=\"panel-collapse collapse\" id=\"collapse207\">\n                <div class=\"panel-body\">\n                  <p>Help is provided to our portal users, in particular, if you have purchased a product and would like assistance with this. At this time, it is necessary to identify yourself and the purchased product, therefore, assistance can only be obtained by writing to ``Support``. Log in to your account (from your account on finddomain.ge) in the ``Support`` menu and write from there.  <\/br><\/br>If you are not yet our customer, we will provide you with consultations via a ``chat bot`` or other contact means.<\/p>\n                <\/div>\n              <\/div>\n            <\/div>\t<\/div>\n\t\t   <\/div><\/div><\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"\u10d9\u10d8\u10d7\u10ee\u10d5\u10d0-\u10de\u10d0\u10e1\u10e3\u10ee\u10d8 \u10ee\u10e8\u10d8\u10e0\u10d0\u10d3 \u10d3\u10d0\u10e1\u10db\u10e3\u10da\u10d8 \u10d9\u10d8\u10d7\u10ee\u10d5\u10d4\u10d1\u10d8 \u10e0\u10d0 \u10d0\u10e0\u10d8\u10e1 \u10d3\u10dd\u10db\u10d4\u10dc\u10d8\u10e1 \u10e2\u10e0\u10d0\u10dc\u10e1\u10e4\u10d4\u10e0\u10d8? \u10d3\u10dd\u10db\u10d4\u10dc\u10d8\u10e1 \u10e2\u10e0\u10d0\u10dc\u10e1\u10e4\u10d4\u10e0\u10d8 \u10d2\u10e3\u10da\u10d8\u10e1\u10ee\u10db\u10dd\u10d1\u10e1 \u10d3\u10dd\u10db\u10d4\u10dc\u10d8\u10e1 \u10d2\u10d0\u10d3\u10db\u10dd\u10e2\u10d0\u10dc\u10d0\u10e1 \u10d4\u10e0\u10d7\u10d8 \u10e0\u10d4\u10d2\u10d8\u10e1\u10e2\u10e0\u10d0\u10e2\u10dd\u10e0\u10d8\u10e1 \u10e1\u10d0\u10d8\u10e2\u10d8\u10d3\u10d0\u10dc, \u10db\u10d4\u10dd\u10e0\u10d4 \u10e0\u10d4\u10d2\u10d8\u10e1\u10e2\u10e0\u10d0\u10e2\u10dd\u10e0\u10d8\u10e1 \u10e1\u10d0\u10d8\u10e2\u10d6\u10d4. \u10d3\u10dd\u10db\u10d4\u10dc\u10d8\u10e1 \u10d2\u10d0\u10d3\u10d0\u10e2\u10d0\u10dc\u10d0 \u10e3\u10e4\u10d0\u10e1\u10dd\u10d0, \u10d7\u10e3\u10db\u10ea\u10d0 \u10d8\u10ee\u10d3\u10d8\u10d7 \u10db\u10d8\u10e1\u10d8 \u10d5\u10d0\u10d3\u10d8\u10e1 \u10d9\u10d8\u10d3\u10d4\u10d5 \u10d4\u10e0\u10d7\u10d8 \u10ec\u10da\u10d8\u10d7 \u10d2\u10d0\u10d2\u10e0\u10eb\u10d4\u10da\u10d4\u10d1\u10d8\u10e1 \u10e6\u10d8\u10e0\u10d4\u10d1\u10e3\u10da\u10d4\u10d1\u10d0\u10e1. \u10e0\u10dd\u10d2\u10dd\u10e0 \u10e3\u10dc\u10d3\u10d0 \u10d2\u10d0\u10d3\u10d0\u10d5\u10d8\u10ee\u10d0\u10d3\u10dd \u10d3\u10dd\u10db\u10d4\u10dc\u10d8\u10e1 \u10d0\u10dc \u10f0\u10dd\u10e1\u10e2\u10d8\u10dc\u10d2\u10d8\u10e1 \u10d2\u10d0\u10d3\u10d0\u10e1\u10d0\u10ee\u10d0\u10d3\u10d8? \u10d3\u10dd\u10db\u10d4\u10dc\u10d8\u10e1, \u10f0\u10dd\u10e1\u10e2\u10d8\u10dc\u10d2\u10d8\u10e1 \u10d0\u10dc \u10e1\u10ee\u10d5\u10d0 \u10db\u10dd\u10db\u10e1\u10d0\u10ee\u10e3\u10e0\u10d4\u10d1\u10d8\u10e1 \u10d7\u10d0\u10dc\u10ee\u10d8\u10e1 \u10d2\u10d0\u10d3\u10d0\u10ee\u10d3\u10d0 \u10e8\u10d4\u10d2\u10d8\u10eb\u10da\u10d8\u10d0\u10d7 Visa \u10d3\u10d0 Mastercard \u10d1\u10d0\u10e0\u10d0\u10d7\u10d4\u10d1\u10d8\u10e1 \u10e1\u10d0\u10e8\u10e3\u10d0\u10da\u10d4\u10d1\u10d8\u10d7 \u10d0\u10dc \u10d0\u10d5\u10e2\u10dd\u10db\u10d0\u10e2\u10e3\u10e0\u10d0\u10d3 \u10d2\u10d0\u10db\u10dd\u10ec\u10d4\u10e0\u10d8\u10da\u10d8 \u10d8\u10dc\u10d5\u10dd\u10d8\u10e1\u10d8\u10e1 \u10db\u10d4\u10e8\u10d5\u10d4\u10dd\u10d1\u10d8\u10d7 \u10dc\u10d4\u10d1\u10d8\u10e1\u10db\u10d8\u10d4\u10e0\u10d8 \u10d1\u10d0\u10dc\u10d9\u10d8\u10e1 \u10d0\u10dc\u10d2\u10d0\u10e0\u10d8\u10e8\u10d8\u10d3\u10d0\u10dc, \u10d0\u10e1\u10d4\u10d5\u10d4 \u10e4\u10d4\u10d8-\u10d1\u10dd\u10e5\u10e1\u10d8\u10e1 \u10d0\u10de\u10d0\u10e0\u10d0\u10e2\u10d4\u10d1\u10d8\u10d3\u10d0\u10dc, \u10e0\u10dd\u10d2\u10dd\u10e0\u10ea \u10d8\u10e3\u10e0\u10d8\u10d3\u10d8\u10e3\u10da\u10d8 \u10de\u10d8\u10e0\u10d8\u10e1\u10d7\u10d5\u10d8\u10e1. 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